National statistics compiled by the Pell Institute for the Study of Opportunity in Higher Education show that just 16 percent of students with family incomes under $30,000 graduate in six years. Many low-income students face academic challenges because their high schools aren't doing a good job of getting them ready for college, experts say. The students also suffer from lack of individual attention. Outside the classroom, those students can have a hard time navigating the university system -- like knowing how to drop a class, how to get all the financial aid available or how to get matched for a roommate. As universities work to meet President Barack Obama's call for increasing the number of graduates, they're creating better support systems for their students -- especially those who don't have an existing system. Wayne State University sets up new students in groups with similar majors and connects them to faculty, said Daniel Winston, the assistant director for new student orientation and campus tours. "We want to help create a sense of community," he said.